I am unable to send the template Messages when i cancel a call on my phone.
I am unable to send the template Messages when i cancel a call on my phone. It just stays on the sending mode and ultimately fails.
iPhone XR, iOS 14
User profile for user:
raina_b22
User level:
Community Specialist
Hey there stavanp89,
We'd like to help get text sent within Messages without any issues, so let's start with ruling out some basics:
- We see you're using iOS 14, the latest is version 14.3. You can verify which version number is installed within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
- This link will show how to Update your carrier settings on your iPhone or iPad.
- After checking the above, we'd like to provide the next steps to take If you can't send or receive messages on your iPhone, iPad, or iPod touch.
If you need more help, we recommend reaching out to Apple Support here: Get Support
Cheers.