Reply with text with incoming call not an option anymore

Hi Misola82,

Thank you for using Apple Support Communities!

We understand from your post that you do not have the message option available for incoming calls to send a message like "Sorry, I can't talk right now." You have reviewed the Reply to specific messages on your iPhone, iPad, and iPod touch resource. We want to help. Let's close all your apps and then restart your iPhone:

Here's how to Close an app on your iPhone or iPod touch.

Here's how to Restart your iPhone

Check to see if the issue remains.

Best Regards!

I seem to have the same problem, however found out that when my phone is unlocked, and then click on the incoming call I do have the option to reply with text.