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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When booting with High Sierra's installer, my Magic Mouse isnt working. I its green light is flashing repeatedly without any connectivity. On screen the mouse and keyboard drawings come up, suggesting to open their power buttons. Very strange because mouse is already "on". If its any help to this mysterious situation, my MagicMouse is a 1st version (with batteries).
iMac 27″, macOS 10.13
With computer On and Mouse On - turn of Magic Mouse power switch. What 10 - 15 seconds and power on the Mouse.
Question - was the mouse previously Paid to this machine ?
If above does not immediately resolve during High Sierra Installer process - use a USB mouse to continue during this process.
With computer On and Mouse On - turn of Magic Mouse power switch. What 10 - 15 seconds and power on the Mouse.
Question - was the mouse previously Paid to this machine ?
If above does not immediately resolve during High Sierra Installer process - use a USB mouse to continue during this process.
The mouse is working perfectly in a diff boot i have of HighSierra and ElCap.
I had already tried what u suggested about the power on/off before and it dint work then, didn't work now.
The USB mouse is a solution, but i still do not understand why the MagicMouse isn't working!
Have to fix this as using a USB mouse isn't a permanent solution!
Had similar issue during Clean Install HS of Bootable Installer on Mac mini circa 2011( vintage ) Check batteries and even changed to New ones and would no work - so usb mouse only option. Odd, after installation done and ran Setup Assist - the same mouse was able to be paired. Guess, during the Installation process the Bluetooth Drivers needed to use the mouse were wiped and thus this problem
A temporary solution was offered, in good faith, in an attempt to help achieve the desired result " When booting with High Sierra's installer. . . "
Send your Feedback to Apple
So this issue is not just my issue, this should happen to all that had the same approach with a bootable HS. I wonder isn't his issue addressed to Apple? And hasn't Apple fixed this already?
I think that with more research on the topic here and elsewhere - even Apple suggests using USB Mouse during a Clean Install if the Magic Mouse is not connecting
Really? Where did u find that? It is a very poor explanation/suggestion if this is Apples's solution to this issue!
I really appreciate it. Ive also sent my feed back to Apple and i hope something can be achieved!
Welcome and hope the desired results were achieved.
no connection to MagicMouse
