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Problems with image and feed

Hi everybody,


I try to upload my podcast, but I get an error every time I validate my podcast.


It says: " Podcast artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests."


I checked my image multiple times and uploaded already 5 different versions of it, but it gives me the same error over and over again. I saw other users had similar problems, but that was linked to their image or an error while I am 100% sure that nothing is wrong with my artwork. So it might be my RSS feed.


I uploaded my podcast already on Spotify and Deezer and that went fine.


Can you please help me?


[Edited by Moderator]

Posted on Dec 20, 2020 2:39 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2020 3:17 AM

I'm now getting a different URL in that tag:


https://media.rss.com/nonneurotypicalartstudents/20201220_110740_614029e6e3ef5f66a787fe8d88c3af2f.jpg


And this is the original size I saw, 1379 x 1370 px, though it's now blue. I don't know what is going on: you created your feed in 'RSS.com' and I've seen problems with that before: I'm afraid I can't advise on how to handle this as I don't know anything about them.

6 replies
Question marked as Top-ranking reply

Dec 20, 2020 3:17 AM in response to omenico

I'm now getting a different URL in that tag:


https://media.rss.com/nonneurotypicalartstudents/20201220_110740_614029e6e3ef5f66a787fe8d88c3af2f.jpg


And this is the original size I saw, 1379 x 1370 px, though it's now blue. I don't know what is going on: you created your feed in 'RSS.com' and I've seen problems with that before: I'm afraid I can't advise on how to handle this as I don't know anything about them.

Dec 20, 2020 3:02 AM in response to Roger Wilmut1

The moderators have removed entire posts this time. I did catch your previous post so it won't matter if your latest post is removed.


However I'm not seeing a different image - have you changed the feed since we started?


The image now in your 'itunes:image' tag is way too large at 5779 x 59779 px (the previous image, which was yellow instead of blue, was too small). Also the file size is 2.5MB - it must be less than 500kB.

Problems with image and feed

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