How to stop Mail app from repeatedly asking for password

I have a university email account set up on my macOS Mail app. This email account is now no longer active as I've finished uni, but I want to keep the mails for records. However the Mail repeatedly asking for the password. I skip it every time but it keeps on coming.


How do I stop the Mail app from repeatedly asking for password. There surely should be checkbox to never ask me again.

MacBook Pro Retina

Posted on Dec 20, 2020 9:30 AM

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Posted on Dec 22, 2020 1:26 PM

Hey there hatimt,


Thanks for reaching out to Apple Support Communities. We understand you’re being prompted to enter the password for your email account that is no longer active. We’ll be happy to help with this.


It sounds like  Mail is trying to verify that account in which case it would ask for the password to that account. If the account is no longer active, it may be a good idea to save the emails themselves to your Mac, then remove the account. This article can provide info on this:


Save emails as files or PDFs in Mail on Mac


Take care.

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Question marked as Top-ranking reply

Dec 22, 2020 1:26 PM in response to hatimt

Hey there hatimt,


Thanks for reaching out to Apple Support Communities. We understand you’re being prompted to enter the password for your email account that is no longer active. We’ll be happy to help with this.


It sounds like  Mail is trying to verify that account in which case it would ask for the password to that account. If the account is no longer active, it may be a good idea to save the emails themselves to your Mac, then remove the account. This article can provide info on this:


Save emails as files or PDFs in Mail on Mac


Take care.

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How to stop Mail app from repeatedly asking for password

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