Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR still shows it is managed by my former employer

I was allowed to keep my company phone (iPhone XR) as part

of a retirement package. I setup a personal account with AT&T as instructed

by the company. It still shows it is managed by my former employer, and it does

not allow me to connect it to my PC. I contacted the IT Department and was told the company has released the phone with Apple. How can this be corrected? A factory

reset?




[Re-Titled by Moderator]

Posted on Dec 20, 2020 11:18 AM

Reply
Question marked as Best reply

Posted on Dec 20, 2020 12:27 PM

The IT department must remove their management software from the iPhone (likely a Profile).

Similar questions

3 replies

iPhone XR still shows it is managed by my former employer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.