I have An Ipad air 4 tat ive charged it wont start screen stays black

My IPAD AIR 4 wont Start up Black screen only its been on a charger. i assume its charged

iPad, iPadOS 14

Posted on Dec 20, 2020 11:19 AM

Reply
2 replies

Dec 20, 2020 11:28 AM in response to dewey76

Try a forced restart of your iPad Air 4th gen, using these instructions:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button

(ignore all other screens that might appear).

If the issue still persists, contact Apple support using this link:--> Get Support

Regards

Giulio

Dec 20, 2020 11:29 AM in response to dewey76

Try the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button.

1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.


Good Luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have An Ipad air 4 tat ive charged it wont start screen stays black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.