How does Apple communicate on issues customers are trying to solve?
I have been attempting to resolve an issue of not being able to play videos of workouts on Apple Fitness + on my (non-apple TV) TV. How does Apple communicate with customers who are having issues? I see the same issue posted several places on the Community Support site but no official response from Apple.
I thought Apple was world class and I have never had an experience like this. Amazon, Google, Microsoft, Adobe all have blogs that are used to communicate with users so we know that they believe there is an issue and what they are trying to do to resolve the issue.
What are we suppose to do -- I guess just give up on Apple Fitness + and go back to the Peloton app.
If there was a little communication from Apple it might solve a lot of wasted user time.
