Hi, I have the Mac book air 11.6 OS YOSEMITE 10.5. I tried to use cisco webex which is downloaded to my apps. I get a message that I have to upgrade to YOSEMITE OS 14 but I can't find how to doenload this version.
Please help how can I access webex cisco ?
Do you mean you need to upgrade to macOS Mojave 10.14
Yosemite was 10.10
The App Store Updates page only informs you of updates available for the OS you are running.
Installing a newer OS is called an upgrade.
Which OS you can upgrade to will be governed by which model and year your mac is.
Click on the top left of your screen click on About This Mac to find out the year of your mac.
Only macs from 2012 and newer can upgrade to macOS Mojave.
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Download OS section and click on macOS Mojave.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS Mojave.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
Do you mean you need to upgrade to macOS Mojave 10.14
Yosemite was 10.10
The App Store Updates page only informs you of updates available for the OS you are running.
Installing a newer OS is called an upgrade.
Which OS you can upgrade to will be governed by which model and year your mac is.
Click on the top left of your screen click on About This Mac to find out the year of your mac.
Only macs from 2012 and newer can upgrade to macOS Mojave.
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Download OS section and click on macOS Mojave.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS Mojave.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
mac booka air using OS yosemite 10.5 does not support webex sisco
