I paid for something in a game and it never reflected in game

I bought something on a game app it never reflected in game but did in my bank account

iPhone 8 Plus, iOS 13

Posted on Dec 20, 2020 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 10:11 AM

Hello kelsea224,


We're sure you're eager to be able to use your in-app purchase as expected. There are a few steps you can take to help isolate the issue. See if the suggestions in this link help:


If you don't see your in-app purchases


You can also reach out to the app developer directly to report the issue. Should you continue to run into complications you can request a refund as well.


Request a refund for apps or content that you bought from Apple


Take care!

1 reply
Question marked as Top-ranking reply

Dec 23, 2020 10:11 AM in response to kelsea224

Hello kelsea224,


We're sure you're eager to be able to use your in-app purchase as expected. There are a few steps you can take to help isolate the issue. See if the suggestions in this link help:


If you don't see your in-app purchases


You can also reach out to the app developer directly to report the issue. Should you continue to run into complications you can request a refund as well.


Request a refund for apps or content that you bought from Apple


Take care!

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I paid for something in a game and it never reflected in game

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