Beats solo 3. Right side not working
My solo beats 3 right side is not working, both Bluetooth and wire. When I push the pause button in hard it works for like 3 seconds. Should I bring it in?
iPhone 6s, iOS 14
User profile for user:
jdo_apple
User level:
Community Specialist
Hello fabrise,
Thanks for using the Apple Support Communities. We understand that you're having an issue with one side of your Beats Solo 3 not working as you'd expect. There are a couple things you can try before looking into service options. Make sure the firmware is up to date, and try resetting them.
Reset your Beats on-ear or over-ear headphones
Update the firmware of your Beats product
Once those steps are completed, test your Beats and see how they are working. You should also test them with a couple different apps and another device, if you can. This will help isolate the problem to the headphones.
If after all that, you're still having audio issues, you should have them checked out. For options to have your Beats inspected and repaired, check out: Beats Repair and Service. You can also contact Apple Support for more information on your options at Get Support.
Best regards.