Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Beats solo 3. Right side not working

My solo beats 3 right side is not working, both Bluetooth and wire. When I push the pause button in hard it works for like 3 seconds. Should I bring it in?

iPhone 6s, iOS 14

Posted on Dec 21, 2020 5:16 AM

Reply
1 reply

Dec 23, 2020 1:04 PM in response to fabrise

Hello fabrise,


Thanks for using the Apple Support Communities. We understand that you're having an issue with one side of your Beats Solo 3 not working as you'd expect. There are a couple things you can try before looking into service options. Make sure the firmware is up to date, and try resetting them.


Reset your Beats on-ear or over-ear headphones

Update the firmware of your Beats product


Once those steps are completed, test your Beats and see how they are working. You should also test them with a couple different apps and another device, if you can. This will help isolate the problem to the headphones.


If after all that, you're still having audio issues, you should have them checked out. For options to have your Beats inspected and repaired, check out: Beats Repair and Service. You can also contact Apple Support for more information on your options at Get Support.


Best regards.

Beats solo 3. Right side not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.