The files on my OneDrive cloud don’t show up in the files app. I’ve redownloaded the OneDrive app. I restarted the iPad but I can’t seem to make it work.
i always get an error message:
“Content unavailable
the folders content could not be displayed because of an unknown error”
has anybody experienced this issue and solved it?
Thank you
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi
Hi Ryelo,
It seems you're having trouble using OneDrive with Files and we want to help.
Have you tried removing OneDrive from Files and adding it back? What about signing out and signing in to OneDrive? It could be a connection error causing the issue:
Use the Files app on your iPhone, iPad, or iPod touch
Let us know if that helps.
Thanks for using the Apple Support Communities.
Hi Eric,
Thank you for your answer unfortunately it still doesn’t work. I removed it and added it back in the files app and signed in and out on the onedrive application. But I keep getting the same message displayed in the image. Is there any other way to make it work?
Thanks in advance,
One drive files not accessible from the native files app on iPad OS
