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Forgotten Password

I have an iPad mini which I rarely use and I have forgotten the password. When I use the home button and connect to the computer, it asks to connect to iTunes. I have tried several times and I don't get the support screen. Please assist.

iPad mini Wi-Fi

Posted on Dec 21, 2020 5:34 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2020 6:11 AM

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can run iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 21, 2020 6:11 AM in response to PhillyBoi62

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can run iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio

Forgotten Password

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