Your payment method was declined
Windows Vista
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Windows Vista
i think the problem is about your card balance
i have that kind of problem but i am using virtual card so its taking how much i put
i putted enough but its not taking inside the card now
the worst thing is you can not see that how much you owned to itunes or app store
it must be something about it
Instructions to change payment info step by step:
http://support.apple.com/kb/ht1918
Instructions to reset password step by step:
http://support.apple.com/kb/HE36
For everyone who does not see the "NONE" option, means they owe something on the balance.
Did not work. Nothing works. It is really annoying me.
I tried everything, resetting password, changing my account info, changing creditcards. Doesn't matter which one I use, it is always declined. I do not owe anything to Apple, my AppleID has some money in it.
I don't know what is wrong, I don't understand it either because last week it still worked.. And now today. Poof, it magically didn't anymore..
Anybody has another idea? And please Apple, I kindly demand TO FIX THIS.
Go here
https://expresslane.apple.com/Issues.action
Pick itunes in the middle and itunes store on the right. E-mail them and ask about your account.(be as detailed as you can "nothing works" is not detailed. Card declined is). In few hours they will investigate and e-mail back. May take up to a business day.
The email with the notification arrived just a second later than the email from Apple that they received my issue 😉. Thanks.
I am having the exact same issue. And I kind of think I know why. Earlier, this week, (Tuesday), I purchase something through Apple.. Apple TV to be more precised. Everything work as normal as it has been working for years. I was using a debit card. A day or so later, there was an update to Apple TV, which I did and all of a sudden.. my card is declined.
I switch to an actual CC and it worked. Try to switch back to my debit.. no joy.. and trust me, I have PLENTY of money.
But after reading 18 pages worth of complaints, the fault lies with Apple. I am a network and system administrator and when a problem affects multiple people, it is not with the people but with the source.
I want to use my Debit Card. I email Apple and I hope they have a solution. But I do know that every since Tim Cook took over, after the passing of Steve Jobs, Apple problems have grown. There seems to be a huge lack of testing before each new release.
I will try one other thing and get back to you whether this works or not. I will remove all my payment methods from all my Apple devices and try to reenter.. (iphones, appletv and itunes).
That did nothing.. no joy... signed out of every device.. still will not work
One more little FYI... I switched to using paypal and it seems to be working like a charm.
You don't need to remove your card from devices, "system admin". Remove from account once - instructions here:
http://support.apple.com/kb/ht1918
<Edited By Host>
I had the same problem with my ipad mini that I have just baught today. At first I was so confused but after 3 hours of trying I managed to solve it and the solution is easier than I thaught. The problem was I was choosing "Ms." when it asks you to choose your title and on my Visa I am listed as "Miss." so I choose "Miss" instead and it worked. Wish I did that before lol. I hope this helps people, make sure that the name, surname or title that you choose is the same that you have on your card =] (Also check the expiry date, enter everything exactly like it is written on the card!)
plss how to remove credit card from apple id account. i dont have another card. comon apple moderators or... how to fix this shity problem.
i canot update apps from my iphone, and i have a tons of apps purchased with my apple id but... apple says: your payment method was declined itunes.
soory for my bad english
Getting same message. Wondering how to solve it. I was trying to buy apps. This is frustrating.
is there any other option to make a Payment in App Store.Its Frustating.Please Try to solve this issue.Not Able to Buy Single App in Indian Store.
Same problem here. I have emailed Appl Customer Service 6-8 times now with no resolution! Apple- please hold off on iPhone 6 and Mega iPad until you invest in fixing iTunes! Thank you!,
Hi Apple technicians.... Do you read these things? Perhaps you should!! Sales up front will drop if customer support on the back end fails.....we are getting the feeling that your customer service reps lack problem solving skills, which translates to Appl is unconcerned with customer support.
Your payment method was declined