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Your payment method was declined

Im really getting ****** off. I keep getting "Your payment method was declined" when I try to purchase an e-mail voucher for a friend. I have spent 2.5 hours trying to solve this, I know how much my friend would appreciate it else I would tell apple to get fu$%ed since getting help does not seem possible. I have tried 2 different accounts. I just want to buy a freaking voucher or punch an apple employee. Anyone know what is going on?

Windows Vista

Posted on Jul 27, 2010 5:51 AM

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516 replies

Jan 27, 2013 5:42 AM in response to biolenz

Did not work. Nothing works. It is really annoying me.

I tried everything, resetting password, changing my account info, changing creditcards. Doesn't matter which one I use, it is always declined. I do not owe anything to Apple, my AppleID has some money in it.


I don't know what is wrong, I don't understand it either because last week it still worked.. And now today. Poof, it magically didn't anymore..


Anybody has another idea? And please Apple, I kindly demand TO FIX THIS.

Feb 1, 2013 8:39 PM in response to MatJ333

I am having the exact same issue. And I kind of think I know why. Earlier, this week, (Tuesday), I purchase something through Apple.. Apple TV to be more precised. Everything work as normal as it has been working for years. I was using a debit card. A day or so later, there was an update to Apple TV, which I did and all of a sudden.. my card is declined.

I switch to an actual CC and it worked. Try to switch back to my debit.. no joy.. and trust me, I have PLENTY of money.

But after reading 18 pages worth of complaints, the fault lies with Apple. I am a network and system administrator and when a problem affects multiple people, it is not with the people but with the source.

I want to use my Debit Card. I email Apple and I hope they have a solution. But I do know that every since Tim Cook took over, after the passing of Steve Jobs, Apple problems have grown. There seems to be a huge lack of testing before each new release.

I will try one other thing and get back to you whether this works or not. I will remove all my payment methods from all my Apple devices and try to reenter.. (iphones, appletv and itunes).

Feb 6, 2013 11:24 AM in response to MatJ333

I had the same problem with my ipad mini that I have just baught today. At first I was so confused but after 3 hours of trying I managed to solve it and the solution is easier than I thaught. The problem was I was choosing "Ms." when it asks you to choose your title and on my Visa I am listed as "Miss." so I choose "Miss" instead and it worked. Wish I did that before lol. I hope this helps people, make sure that the name, surname or title that you choose is the same that you have on your card =] (Also check the expiry date, enter everything exactly like it is written on the card!)

Your payment method was declined

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