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Your payment method was declined

Im really getting ****** off. I keep getting "Your payment method was declined" when I try to purchase an e-mail voucher for a friend. I have spent 2.5 hours trying to solve this, I know how much my friend would appreciate it else I would tell apple to get fu$%ed since getting help does not seem possible. I have tried 2 different accounts. I just want to buy a freaking voucher or punch an apple employee. Anyone know what is going on?

Windows Vista

Posted on Jul 27, 2010 5:51 AM

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516 replies

Feb 27, 2013 11:14 AM in response to MatJ333

Don't know about anybody else but I managed to solve this problem myself. As there was not enough money in my bank account, so just transferred some money over and the payment went through :) and I could use my apps and update things again! Don't know if anyone else found this out but hope this helps as it is not one of the answers apple gives you!

Feb 28, 2013 9:08 AM in response to Cemeterywalker

The e-mail I got back from them was that "It appears that we have incorrect information on file for you" or in other words something went wrong their end and they needed me to update the details they had that were already correct. all I did was update my card details, basically expiry date and 3 digit number on the back of the card and and hey presto......all this hassle for 69p. the day i do not have 69p in my bank will be the day i sell my iPhone!

Mar 5, 2013 9:48 PM in response to Alex09091970

Hi, not sure if this thread is where I should be. But lately I have had problems declining my card I do not use and will not use my debit card with I tunes. So I use Halifax easycash.

Anyway I kept getting a declined message and please put in your security code it never worked after constantly entering details, so I read on the forum somewhere if you deposit a small amount ie I put in ÂŁ5 and it worked so now have updated all my apps which are free, so I think you should have at least ÂŁ1 to make it work.

My tip would be use a cash card not your debit or credit card so no extra money may be taken.

Mar 23, 2013 8:05 PM in response to MatJ333

SOLUTION!🙂User uploaded file
It's not iTunes guys. I recently about two days ago contacted with the customer service, on live chat. And they told me that I did an in-app purchase on a game that I called Pandemic. Yea, so basically you have to pay the fee with an iTunes card or credit card ( no debit). And on the iTunes software. Hope this helps! This thing really is not a bug or glitch, it's just an in-app purchase you made.

Apr 4, 2013 8:51 PM in response to fromsouth

Thank you Fromsouth for telling several members of your experiences as a waiter. I hope this endeavor is fulfilling and enriching for you. I too would like to try my hand at being a waiter, but alas- I am busy seeking assistance regarding my iTunes account.


Please try to understand that since this is a "chat" forum folks have sought out, they came hoping to chat... And if that includes a little venting, what's the harm eh?


fromsouth

You coming to a restaurant and give waiter your card.

He/she slides card and gets declined.

Right now you r screaming at the waiter.

Contacting waiter, emailing waiter. THERE IS NOTHING WAITER CAN DO BUT KEEP SLIDING YOUR CARD.

Your payment method was declined

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