Your payment method was declined

A slight modification to what Brazil Nuts wrote that worked for me....I used a friend's computer to access my iTunes account and purchase email gift certificates for myself using my credit card. (Basically I sent myself email gift certificates from a different computer) I've applied them to my account and am able to purchase from iTunes again. It has been three weeks without any resolution from Apple and I've sent at another complaint ticket hoping to get another person on my problem. In the meantime I'll keep using gift cards for myself and not purchase any apps.

i have the same problem with my payment stuff. and i try everyday and it still doesnt seem to work and all i want is to BUY SONGS!! i really wish it would work im getting really MAD i feel like smashing my computer.




PLEASE HELP ME ........!!!!!!!!!!!! 😟

Does anyone know if this issue would fix itself if I went to the U.S. with both the computer and the iPod to get a US IP address on both. I can use a VPN for the computer, but I'm sure it realizes the iPod is still on a Canadian IP.

When I called they said they had no idea why this would happen and didn't seem to know about a team working on anything. Just opened a ticket for me and it's been 4 days with nothing. I am able to use "None" as a credit card option from the iPod and download free stuff there, but not the computer, still says credit card declined.

I have been watching this, and the other two related threads on this subject, for several days since I got locked out of my iTunes account after attempting to download a free App from a replacement iPhone 4.
I am not satisfied with the support response I am getting from Apple and based on the postings on the subject, neither are many other people.
The fact that the number of combined views of the three threads exceeds 40,000 indicates that this is a very widespread issue.
I have started a thread in the Macworld 'Playlists' forum (there is no iTunes forum)
http://forums.macworld.com/index.php?/topic/130478-itunes-erroneously-declining- payments/ in the hope that the issue may be picked up by the influential Macworld editorial staff and given greater visibility.
It would clearly help the cause if others added their comments to the thread to reinforce the point....

I clicked the link, it says I cannot post a reply to your comment...

@lizandvk -- thanks for trying.
You will need to create a login id with Macworld. If I recall correctly you only need an email address to do so and you can specify that you do not want to receive any communication from Macworld.

We purchased 10 iPads for our salespeople and because of the bizarre way Apple decided to handle app purchasing, we had no choice but to create a master Apple ID (with the company credit card info) and then gift any apps we need to the Apple IDs of the devices. The first gift was fine, but then after that it asked me to verify my CC info and when I did it told me "cannot use this card, please enter a valid card." Even switching to "none" gives me the same response. I contact Apple (no phone support?????) and a couple days later I get a form mail telling me how to set up Apple IDs??!?! I have dealt with Cisco and Microsoft on a professional level for years and I cannot believe how poor the customer support is at Apple... it's like I'm dealing with a couple of guys in a garage startup.

If this was just me having a problem downloading some games on my iphone I would just wait the three weeks (!!!) for Apple to graciously allow me to use my credit card to give them money, but this is business we are talking about.

its because you have outstanding fees... if u go to itunes store and login it will say,there is a billing problem with a previous purchase , please go to purchase history to correct issue. press ok then it will sow u all the apps u bought and got for free. and it tells u how much u need to pay

What!!!!!!!!!!!!!!!!!

Can you please provide details regarding your statement? If you notice none of the people here are reporting anything like you stated.

Having the same problem here.
Nothing useful to add, except the voice of another unhappy long-term apple user.
If this is an IP/overseas issue, Apple should have thought about the global & international nature of its customer base before entering into a sketchy agreement with the recording industry. In 2010, apple's customers should not be shackled by arbitrary boundaries.

Apple, please +think different+.

Strangely, I had two friends tell me over the weekend they are now having the same credit card problem! This is so outrageous, Ive been waiting for Apple to fix my account for a month. I would like to get this out to the media but am not sure who to contact.....

Try:

www.ilounge.com
www.macworld.com
www.macrumors.com
www.gizmodo.com
www.endgaget.com

Remember to include links to this page.

My issue has now been resolved by iTunes support.
They will not tell me what they did, but I think it was a total account reset. They then told me to not enter any credit card information, but to download a free item from the store from each of my devices so they became 'trusted' and only then to enter my credit card info.
Note, however, that I was not getting the credit card declined error, I was getting an unable to verify your account error.
I think success is highly dependent upon what support 'specialist' you get. I was being given the run around until someone else picked up the case and escalated it.
I think, unfortunately, the best approach is to keep trying, including submitting multiple support requests, until the 'right' person responds.

This is ********.
Use this method, but dont put your card back on the account!!!!!
I bought my phone yesterday and have had this problem.
I haven't put a card back on the account and now i can download the free apps.

Ridiculous!!!!!!
I just hope it'll work when i want to buy apps now. . . . . . . . .

I'm yet another person with the exact same issue. Very depressing to see that months have gone by for some of you with no solution or even a response. I've emailed Apple in the hopes they'll help but if the service is anything like my last few support requests I'll probably end up with a few new holes in my bedroom wall. 😟