Previous 1 16 17 18 19 20 Next 418 Replies Latest reply: Mar 31, 2016 6:09 AM by nabat93 Go to original post Branched to a new discussion.
  • George Logan Level 1 Level 1

    You're right about the 'Please go to purchase history' thing. The even more fustrating thing, when I try to go to 'Purchase History', it comes up with a message saying 'Cannot connect to iTunes Store.'

    I'm like, "WHA...?" WIFI IS ALL CONNECTED, EVERYTHING ELSE LOADS ON THE APP STORE, EXCEPT THE PURCHASE HISTORY. WHAT THE HECK IS APPLE'S PROBLEM!!? I honestly feel like throwing my iPod against the wall, stepping on it, smashing it into smithereens, and buying an Xperia phone. >:(

  • idnik Level 1 Level 1

    Same problem here from Greece.

    My MasterCard worked fine before 2 days. I never had the same problem before.

    For 2 days I try to update some apps and appstore need security code of my card. I set this and tells me that my payment method is declined.

    I never had this problem since appstore began.

    Apple please try a solution.

  • rinawan Level 1 Level 1


    I got this problem too, if i correct my payment -> declined

    And no option for "free / none" just visa, mastercard, and amex

    I cant download buy / free app and updated my installed my app


    Apple please try a solution

  • aniruddh_apple Level 1 Level 1

    I live in India and I've been having this problem for a the past few days. I probably realised it later as I didn't purchase any new apps in quite some time. Two days back when I wanted to buy a song I was redirected to my Payment info page where it said that the payment method had declined. I filled in the correct info of my visa debit card multiple times and have been at it since the last 2 days, there has been no luck whatsoever. I changed my password, made changes to my address, tried every possible way, but nothing has worked. Even your solution has created some problems. I'm registered here in India and your solution is only for people in the USA. I'm just not able to change the country to India there. So that is a no go for me. I tried calling apple customer care here in India and no one picks up. I sent an email and yet there was no response. I'm beginning to get real worried now. I don't have a pc or a mac. I'm doing everything on an iPad and an iPhone. Please help. I'm considering making a new ID but I'm not sure whether I should do that. There must be a solution to this. I've been reading on communities and a lot of people all over the world are having this problem. A big thank you to anyone who comes up with a solution in advance.

  • Croatan1 Level 1 Level 1

    I had the same pproblem.I changed my card to master card(normally it said wrong information) then changed to american express(again wrong info message) and then changed to my visa and it worked)

  • Freeroam Lee Level 1 Level 1

    I have found a solution!


    You need to access the store through iTunes (PC).


    You need to log in, and when it says you have a problem with your payment option, click view. This will take you to the page with your recent purchases. If you owe the store an item, that would be why it won't let you buy anything without the "Payment option declined" dilemma. Simply click "Pay" if you have either store credit or if you have sufficient funds.


    You're welcome.

  • Canuplsme Level 1 Level 1

    Please help me . My AppleID can't download anything cos the system show "your payment method was declined. please enter another payment method" but Im just buy apps and still have credit in my card. What Im do wrong?

    Please help I can't download any apps for now. TT

  • Chub420 Level 1 Level 1

    Apple violating had as ****

  • ashwinikalantri Level 1 Level 1

    I have the same problem. It just cropped up today.

  • LikeWine Level 1 Level 1

    I'm having the same issue. To try a correct this issue, I changed my method of payment from CC to Paypal on my PC. Now, I can make purchases and download free apps from PC, but not my Iphone. My Iphone's payment info still reflects the card I previously used as my method of payment and everytime I try to delete this info, it just returns. BTW both the card I used and PayPal are connected to the same account.   Apple needs to fix this issue.

  • Bolbahai Level 1 Level 1

    I've got no idea why my apple id has been declined? If there is anyone who could help me to solve this problem please e-mail to this address:

  • LowLowNLoco Level 1 Level 1

    Man it wasn't doing this 2days ago ! Hopefully apple can fix what ever is going on I'm tryna update my apps and download some :/

  • Rublandia Level 1 Level 1

    Wow this worked and now I can download games again and songs from I tunes thanks a lot wow never thought this will work cook this is awesome

  • 1derl8dy Level 1 Level 1

    I have had this problem many times.  My solution, which I advise everyone to consider,

    Is to change your payment method every 2-4 months for security purposes.  This has almost eliminated the issue.  When all else fails, put more money on the card and try again. 

  • Srinivas G Level 1 Level 1

    Even I had a same issue as I tried with different type of debit cards (VISA, MasterCard)

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