Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not able to update macOS big sur 11.1 in my iMac, please help, after downloading it shows message please check your internet connection

I am not able to update macOS big sur 11.1 in my iMac, please help, after downloading it shows message please check your internet connection

Posted on Dec 21, 2020 8:44 AM

Reply
Question marked as Best reply

Posted on Dec 21, 2020 8:59 AM

Please shut down the computer, then restart and continue holding down the power button for about 15 seconds and then release. If that still does not work, please call AppleCare.


AppleCare contact Information

2 replies

I am not able to update macOS big sur 11.1 in my iMac, please help, after downloading it shows message please check your internet connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.