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User profile for user: alex hall
alex hall Author
User level: Level 1
122 points

OS 'Notes' not syncing with IOS 'Notes' after updates in systems

‘Notes’ is not syncing properly between Mac OS and IOS 14 following recent IOS / OS updates.   The general advice on the web indicates ensure update (yes), all boxes ticked for Notes with Cloud (yes), turn Cloud services off / on in Mac OS .. ok did all that and Notes re-assembled in the Mac and missed out all the Pinned Notes, which I then manually reconstituted on the Mac via ’Sharing” from iPhone.


Bizarrely (and infuriatingly) , Notes on IOS then started to duplicate the missing Pinned Notes that I expected to see in Mac Notes when it re-built following switching Notes in Cloud off/on.

MacBook

Posted on Dec 21, 2020 9:49 AM

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User profile for user: ManJor
ManJor
User level: Community Specialist

Posted on Dec 23, 2020 2:29 PM

Hey there, and welcome to Apple Support Communities, alex hall!


From our understanding, your Mac and iPhone Notes aren’t syncing properly. We definitely want to be sure you have the same view on both devices, and would be happy to assist.


You’ve done some great troubleshooting so far, and it sounds like when you are creating new notes on your Mac, they sync over to the iPhone. We’d like to have you create a new note on your iPhone, and see if it syncs to the Mac. This can help determine if it’s isolated to just the notes that are pinned, or if the behavior is isolated to the iPhone itself.


Additionally, when you go to Settings > Notes > Accounts on the iPhone, do the Accounts listed there reflect what you see in Notes > Accounts on your Mac?


Kindest regards!

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User profile for user: ManJor
ManJor
User level: Community Specialist

Dec 23, 2020 2:29 PM in response to alex hall

Hey there, and welcome to Apple Support Communities, alex hall!


From our understanding, your Mac and iPhone Notes aren’t syncing properly. We definitely want to be sure you have the same view on both devices, and would be happy to assist.


You’ve done some great troubleshooting so far, and it sounds like when you are creating new notes on your Mac, they sync over to the iPhone. We’d like to have you create a new note on your iPhone, and see if it syncs to the Mac. This can help determine if it’s isolated to just the notes that are pinned, or if the behavior is isolated to the iPhone itself.


Additionally, when you go to Settings > Notes > Accounts on the iPhone, do the Accounts listed there reflect what you see in Notes > Accounts on your Mac?


Kindest regards!

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OS 'Notes' not syncing with IOS 'Notes' after updates in systems

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