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the iPhone does not let us set up Face ID. It says move higher, move lower, position your face in the frame but still doesn't recognize.

The iPhone won't let us set up Face ID. It says to move higher, move lower, position your face in there frame but still doesn't let us set it up. Even after restarting and many people trying. What is wrong with it?



Posted on Dec 21, 2020 1:23 PM

Reply
1 reply

Dec 23, 2020 4:37 PM in response to dianafromjupiter

Hi dianafromjupiter,


It looks like you are having some issues setting up Face ID on your iPhone. Face ID is a great feature that adds to the security of your device. You've come to the right place for help.


For help with your Face ID when it's not allowing you to set it up follow the resource below.


If Face ID isn't working on your iPhone or iPad Pro


If the issue continues reach out to Apple Support here: Get Support


Have a good day!

the iPhone does not let us set up Face ID. It says move higher, move lower, position your face in the frame but still doesn't recognize.

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