Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot sign into my apple id account

Cannot sign into my apple id account from my Ipad 2nd generation. I powered it up for the first time in several years and it is at its max software update. Advice?

iPad 2, iOS 9

Posted on Dec 21, 2020 5:06 PM

Reply
Question marked as Best reply

Posted on Dec 21, 2020 5:09 PM

What happens when you try? Error message(s)?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      

2 replies

Cannot sign into my apple id account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.