You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

touch id on my mac pro

i cant use my touch id AFTER update my mac pro

Posted on Dec 21, 2020 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2020 8:25 PM

Okay, so you're now running on BS 11.1 which might be a reason to cause this such issue. Thus, my suggestion for you would be to try to reset the SMC of your Mac as this would fix. Please follow the instruction as found from here: https://support.apple.com/en-euro/HT201295

3 replies

touch id on my mac pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.