I have today recieved delivery of the new HomePod mini and am having difficulty setting up.
When the setup screen appears on my iPad Pro it says " the current wifi network from this iPad cannot be used to set up your HomePod" it then opens the wifi settings on the iPad. The router is a Virgin Media Hub and is quite new the security is WPA-PSK/WPA2-PSK.
Any ideas on what I should do, I will say I am not about to buy a new router. Thanks
Your router may have an option called client/wireless isolation, or something similar enabled. This gives wireless clients access to the Internet, but not the other computers on your local network. Turn this feature off. You might also have multiple SSIDs where one is a guest account with similar restrictions. If so forget that network from your phone so that it only tries to use a compatible service.
Try If you can’t set up HomePod - Apple Support.
tt2
"Your router may have an option called client/wireless isolation"
I can't find such a setting and the guest account is turned off, I will try support but I expect others using the same router may be having the same issue. Thank You.
I never use hotspots and auto join hotspots is turned off.
I think the HomePod mini is saying the security is not good enough and I see on the setting page it says
" WPA/WPA2 is not considered secure, configure to use WPA2 (AES) or WPA3"
These option are not available in Virgin Media Hub 3 so I think unless there is a workaround HomePod mini will not work.
Try this: https://community.virginmedia.com/t5/Networking-and-WiFi/iOS-14-Weak-Security/td-p/4410050.
I think you need to change things to drop the legacy WPA-PSK support and ensure WPA2-PSK is in force.
tt2
Thanks. That has removed the weak security message from the iPad WiFi setting page but the HomePod mini still refuses to connect giving the same message " the current wifi network from this iPad cannot be used to set up your HomePod"
How odd. I wonder if it is worth forgetting the network on your device and then setting it up again?
tt2
Going back to where you said "the current wifi network from this iPad cannot be used to set up your HomePod" is your iPad set up to act as a hotspot?
tt2
homepod mini wont connect to router
