imac late 2013 27 inch external monitor question

Hi,

I upgraded my hard drive to ssd and damaged my screen, big black stripe down the middle and have been quoted £499 for a replacement! I was so careful as well!! So I am thinking of just running the imac with an external as the primary display.


My question is can the late 2013 imac handle a 34 inch ultrawide monitor? I can see that from the original specs it only mentions a resolution of 2560x1600 30 inch monitor for a second display and I am looking at a 34 inch 3440 X1440 resolution from Samsung. Would this still work?


Cant find any info on this anywhere, many thanks for any replies.

Posted on Dec 22, 2020 5:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2020 9:08 AM

There were three options of video hardware for that model with 1GB, 2GB, and 4GB of video RAM (VRAM); what yours has can affect what resolutions you can run externally.


Please do "About this Mac" from your Apple menu. It will appear in the middle of the black stripe but you can drag that window to a clear area. That window shows your video hardware type and VRAM amount where I put the "video hardware" label in this screenshot:



That can help others better advise you.


The Apple Tech Specs for that model shows this:


    • Simultaneously supports full native resolution on the built-in display and up to a 30-inch display (2560 by 1600 pixels) on an external display


but does not specify which of those three video chipsets was used. I suspect that is the entry-level 1GB chipset.


However, the MacTracker database shows "Up to 3840 by 2160 pixels at 60Hz." As good as MacTracker is, I tend to go with factory recommendations, unless you find you have more than the base video chipset.


⚠️ BEFORE YOUR BUY ANYTHING: A video defect can be due the display panel and cabling itself OR due to the video chipset on the logic board. If the display is the issue, your fix should work. If the logic board's video chipset has failed, your fix will be useless. As the video hardware is not slotted but rather integral with the logic board, the only fix for bad video hardware is a new logic board.


So...I strongly recommend finding any compatible external monitor--beg, borrow, but don't steal--and making certain that you get a proper image on an external monitor before buying a big fancy model.


A big solid stripe can be indicative of a failed display panel, but not always.


Use external monitors with your Mac - Apple Support



Similar questions

8 replies
Question marked as Top-ranking reply

Dec 22, 2020 9:08 AM in response to gforrest15

There were three options of video hardware for that model with 1GB, 2GB, and 4GB of video RAM (VRAM); what yours has can affect what resolutions you can run externally.


Please do "About this Mac" from your Apple menu. It will appear in the middle of the black stripe but you can drag that window to a clear area. That window shows your video hardware type and VRAM amount where I put the "video hardware" label in this screenshot:



That can help others better advise you.


The Apple Tech Specs for that model shows this:


    • Simultaneously supports full native resolution on the built-in display and up to a 30-inch display (2560 by 1600 pixels) on an external display


but does not specify which of those three video chipsets was used. I suspect that is the entry-level 1GB chipset.


However, the MacTracker database shows "Up to 3840 by 2160 pixels at 60Hz." As good as MacTracker is, I tend to go with factory recommendations, unless you find you have more than the base video chipset.


⚠️ BEFORE YOUR BUY ANYTHING: A video defect can be due the display panel and cabling itself OR due to the video chipset on the logic board. If the display is the issue, your fix should work. If the logic board's video chipset has failed, your fix will be useless. As the video hardware is not slotted but rather integral with the logic board, the only fix for bad video hardware is a new logic board.


So...I strongly recommend finding any compatible external monitor--beg, borrow, but don't steal--and making certain that you get a proper image on an external monitor before buying a big fancy model.


A big solid stripe can be indicative of a failed display panel, but not always.


Use external monitors with your Mac - Apple Support



Dec 22, 2020 9:09 AM in response to gforrest15

I realize that it is going to take a second display reseal kit, but have you tried cleaning and reseating the display cable connections?


Your best bet for an external monitor, is to get one that also supports Display Port input and then use a Mini DisplayPort to Display Port cable. for some examples, see > https://www.amazon.com/Mini-DisplayPort-1-2-Adapter-Cable/dp/B002XVYZ82

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

imac late 2013 27 inch external monitor question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.