Map tools cut off for first couple of seconds

Are there any solutions yet for the problem where, when one uses either the Maps or Google Maps apps on the iPhone (XR in this case), the connection through Bluetooth is delayed, thereby cutting off the first 2-3 seconds of an instruction.


My iPhone currently operates with iOS 14.3.



iPhone XR, iOS 14

Posted on Dec 22, 2020 5:55 AM

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2 replies

Dec 24, 2020 11:26 AM in response to SoFloPBC

Hi SoFloPBC,


Thanks for being a part of Apple Support Communities. It sounds like both the Apple Maps and Google Maps apps aren't working properly, cutting the beginning of the directions while using Bluetooth. We'll do our best to assist with this.


If you test disconnecting Bluetooth altogether in Control Center, do both apps work properly, when directions are given?


If so, this could be related to the Bluetooth device itself being delayed. Try to remove the device in Settings > Bluetooth and tap the 'i' next to the accessory to 'Forget this Device". You'll then pair the device again: Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch If you have troubles, try: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch


In case this is related to using navigation in your vehicle, we'd recommend: If you need help with CarPlay


Depending on the Bluetooth device connected, you may need to research if it needs updated software or firmware.


Hope this helps out, cheers!

Dec 30, 2020 1:48 PM in response to SoFloPBC

I have the exact problem. I just updated my phone to the Xr and the IOS to 14.2. What I know so far is that the problem is with

the updated version of IOS. It seems it cannot switch from the radio to the bluetooth commands on Google Maps in time for the first seconds of the directions to be heard. If the radio is off, or if you are playing music through the phone, then Google Maps will work correctly. Apple needs to address this, but who knows when that will happen.

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Map tools cut off for first couple of seconds

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