Duolingo plus I can’t cancel subscription

Duolingo plus it is an app I used to learn English I need cancel the annual subscription the app doesn’t have the option to do it


I can’t remove my credit card from the payment because duolingo it is active

iPhone XS Max, iOS 14

Posted on Dec 22, 2020 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 11:57 AM

Hey Etoro1978,


It sounds like you have some questions about a recurring subscription. We can understand wanting to look into that further. We want to help.


From the screenshot it appears that your subscription is set to not renew and has already been cancelled. It would only renew should you select the option to renew from that screen. It looks like the current subscription you have paid for is set to expire on the 29th of December. You can learn more about managing subscriptions here: See or cancel your subscriptions


Thanks!

1 reply
Question marked as Top-ranking reply

Dec 24, 2020 11:57 AM in response to Etoro1978

Hey Etoro1978,


It sounds like you have some questions about a recurring subscription. We can understand wanting to look into that further. We want to help.


From the screenshot it appears that your subscription is set to not renew and has already been cancelled. It would only renew should you select the option to renew from that screen. It looks like the current subscription you have paid for is set to expire on the 29th of December. You can learn more about managing subscriptions here: See or cancel your subscriptions


Thanks!

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Duolingo plus I can’t cancel subscription

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