Although a Youtube video has CC (as seen on a computer browser, Youtube app and Safari when the video is NOT fullscreen), the CC disappears once I make the video fullscreen on Safari. This is especially annoying with videos in another language with English CC subtitles. Anyone have the same issue or know how to fix it? Thanks!
iPhone 11 Pro
Hello livelifeandante,
We'd like to assist with the issue you're experiencing when watching videos. We have a few questions to help us better understand the issue.
Are you experiencing this issue on a Mac computer or an iPhone?
If you are experiecing this on an iPhone, check this resource for more information on how to display subtitles on iPhone: Display subtitles and captions for videos and HomePod announcements on iPhone
Also, it sounds like there are no issues when watching a video within an app or through Safari when it's not in full screen mode. Once your video is in full screen in Safari, do you see any options to enable available subtitle when you tap on the screen?
If not, does this occur with every video from various sources that you view in Safari while in full screen?
Thank you!
Hello livelifeandante,
We'd like to assist with the issue you're experiencing when watching videos. We have a few questions to help us better understand the issue.
Are you experiencing this issue on a Mac computer or an iPhone?
If you are experiecing this on an iPhone, check this resource for more information on how to display subtitles on iPhone: Display subtitles and captions for videos and HomePod announcements on iPhone
Also, it sounds like there are no issues when watching a video within an app or through Safari when it's not in full screen mode. Once your video is in full screen in Safari, do you see any options to enable available subtitle when you tap on the screen?
If not, does this occur with every video from various sources that you view in Safari while in full screen?
Thank you!
No closed captions on fullscreen Youtube Safari Mobile
