problems with payment

I accidentally made a payment in the game and now I can't add a card and download something, please help.I didn't withdraw all the money at first, and because of that I can't use my phone normally now


[Image Edited by Moderator to Remove Personal Information]

Posted on Dec 22, 2020 2:02 PM

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1 reply

Dec 24, 2020 8:43 AM in response to IgorBilokopytyj

Hi there IgorBilokopytyj,


Thank you for posting. If we understand correctly, you're running into an issue with a payment method and your Apple ID. Being able to make purchases is definitely important and we'd like to help out.


What's the exact message you're seeing? This resource might be a good start: If your payment method is declined in the App Store or iTunes Store


If that doesn't help, you may need to get in touch directly with Apple using this link: Contact Apple Support


Kind regards.

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problems with payment

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