NFL GamePass problem

While watching a game replay,after a few minutes the sound and picture lose sync. I fast forward a little it’s fine. After a few minutes,same thing. I tried other apps no problem,just NFL app. Anyone else have this problem? Let me know.

Apple TV HD, tvOS 14

Posted on Dec 22, 2020 3:07 PM

Reply
1 reply

Dec 24, 2020 9:21 AM in response to Johnnyc1970

Hi Johnnyc1970,


Thanks for using Apple Support Communities. We understand you’re having trouble with the NFL app. We’re happy to point you in the right direction.


We suggest trying the steps in this article: If an app unexpectedly quits, stops responding, or won’t open


Since you mentioned that this only happens with that app, should the issue persist, you will want to contact the app developer: How to contact an app developer


Take care.

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NFL GamePass problem

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