it won’t let me remove my old phone number from my Apple ID

All my messages are sending from an email. When I try to remove my old phone number it says I must deregulated iMessage on old device. I can’t do this because I dropped my old phone in a lake. How do I remove my old phone number and only use it to contact people from?

iPhone 11

Posted on Dec 22, 2020 5:59 PM

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1 reply

Eric Root

Level 10

685,209 points

Dec 22, 2020 6:09 PM in response to Brooke_03

See if anything here helps.

iMessage on your iPhone or online - Deregister.

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it won’t let me remove my old phone number from my Apple ID

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