You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

icloud space

I deleted around 900 photos from icloud storage to empty space on icloud. but is is still showing icloud storage full on my phone. how can I sync this.

Posted on Dec 23, 2020 4:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 4:51 AM

You can try:

See what is using up iCloud storage

1) Open Settings app > General > [Your Account Name] > iCloud (you can manage your iCloud data and see what is using up your storage)


Checking the phone's syncing (if the storage is used by Photos)

This is to see if your phone updates your photos to your iCloud storage

Pathing: Open Settings app > Photos > iCloud photos checked or unchecked


How many photos your iPhone has (if iCloud photos' checkbox is checked)

This is to see if your phone is replacing the now free storage by newer images not yet uploaded on your iCloud

1) Open Settings app > General > iPhone Storage > Photos (this will tell you how much data you have in Photos and therefore tell you if you are overbooking iCloud storage)

2) Open Photos app > Library > Days (at the bottom you see how many pictures aren't uploaded yet in iCloud)


Reloading the page (if iCloud photos' checkbox is unchecked)

1) Quit Settings app > Reopen Settings app > General > [Your Account Name] > iCloud (recheck if your icCloud is still full)

2) Turn off and turn back on your phone, then recheck if the iCloud storage is still full


If this doesn't work please go contact Apple as I am not a professional.

2 replies
Question marked as Top-ranking reply

Dec 23, 2020 4:51 AM in response to rachnagarg01

You can try:

See what is using up iCloud storage

1) Open Settings app > General > [Your Account Name] > iCloud (you can manage your iCloud data and see what is using up your storage)


Checking the phone's syncing (if the storage is used by Photos)

This is to see if your phone updates your photos to your iCloud storage

Pathing: Open Settings app > Photos > iCloud photos checked or unchecked


How many photos your iPhone has (if iCloud photos' checkbox is checked)

This is to see if your phone is replacing the now free storage by newer images not yet uploaded on your iCloud

1) Open Settings app > General > iPhone Storage > Photos (this will tell you how much data you have in Photos and therefore tell you if you are overbooking iCloud storage)

2) Open Photos app > Library > Days (at the bottom you see how many pictures aren't uploaded yet in iCloud)


Reloading the page (if iCloud photos' checkbox is unchecked)

1) Quit Settings app > Reopen Settings app > General > [Your Account Name] > iCloud (recheck if your icCloud is still full)

2) Turn off and turn back on your phone, then recheck if the iCloud storage is still full


If this doesn't work please go contact Apple as I am not a professional.

icloud space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.