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Trade in

Hello I’ve traded in my iPhone and have had an email confirming the trade in and the value will the value be transferred into my account ?

Posted on Dec 23, 2020 6:48 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 7:15 AM

You will receive a Gift card you can redeem onto your account if you did not make the trade in during the purchase of a new device.


If you made the trade in during purchase of a new device it will be applied to the cost of the device you are buying at that time.


See the "Frequently asked questions" section at: link-> https://www.apple.com/shop/trade-in

...

If you accept the trade-in estimate in the store, we’ll give you

instant credit toward a purchase or a gift card you can use anytime.


If you accept the trade-in estimate online when you purchase a new

Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your

old device. Once we receive it, we’ll inspect it and verify its

condition. If everything checks out, we’ll credit your original purchase

method and send you any remaining balance on an Apple Gift Card by

Email.


If you choose to trade in your old device online for a gift card,

we’ll also arrange for you to send it to us. When everything checks out,

we’ll send you an Apple Gift Card by Email.


Regardless of how you choose to trade in, if the condition of your

device doesn’t match what you described, a new estimated trade-in value

will be provided. You’ll have the option to either accept this revised

quote or reject it. If you reject it, your device will be returned to

you at no charge.

1 reply
Question marked as Top-ranking reply

Dec 23, 2020 7:15 AM in response to frazer276

You will receive a Gift card you can redeem onto your account if you did not make the trade in during the purchase of a new device.


If you made the trade in during purchase of a new device it will be applied to the cost of the device you are buying at that time.


See the "Frequently asked questions" section at: link-> https://www.apple.com/shop/trade-in

...

If you accept the trade-in estimate in the store, we’ll give you

instant credit toward a purchase or a gift card you can use anytime.


If you accept the trade-in estimate online when you purchase a new

Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your

old device. Once we receive it, we’ll inspect it and verify its

condition. If everything checks out, we’ll credit your original purchase

method and send you any remaining balance on an Apple Gift Card by

Email.


If you choose to trade in your old device online for a gift card,

we’ll also arrange for you to send it to us. When everything checks out,

we’ll send you an Apple Gift Card by Email.


Regardless of how you choose to trade in, if the condition of your

device doesn’t match what you described, a new estimated trade-in value

will be provided. You’ll have the option to either accept this revised

quote or reject it. If you reject it, your device will be returned to

you at no charge.

Trade in

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