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trade in

hey all! i traded in my iphone 11 for the iphone 12 pro max and i’m waiting for the trade in value. i used my apple id for the purchase so everything is getting sent to that “email” however i don’t have that email as it’s 5+ years old. not sure if it will send confirmation to the email or if it will get deposited straight into my account. thanks!

iPhone 11

Posted on Jul 20, 2021 7:26 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2021 7:41 AM

From your post, it is not clear about the status of the trade-in. This is how it works online...


Just answer a few questions either in an Apple Store or online (https://www.apple.com/shop/trade-in - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

1 reply
Question marked as Top-ranking reply

Jul 20, 2021 7:41 AM in response to casey1m2n

From your post, it is not clear about the status of the trade-in. This is how it works online...


Just answer a few questions either in an Apple Store or online (https://www.apple.com/shop/trade-in - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

trade in

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