Activation lock is not working properly!!!

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Level 1

8 points

Activation lock is not working properly!!!

I bought a second hand ipad a while ago for my family and used it great. I erased it to give it away but forgot to sign out.

Now activation lock is not accepting my Apple ID I’ve used on the iPad. It’s asking for a Apple ID starting with “a”. I think it’s reverted back to an even older Apple ID from before I owned it. Now I have a annoying paper weight.

how can I reset activation lock? Or revert it back to the last Apple ID loaded on it???

iPad, iPadOS 14

Posted on Dec 23, 2020 11:40 AM

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Answer 1

Best reply

Eric Root

Level 10

684,213 points

Dec 23, 2020 1:45 PM in response to Matts26e

If it’s reverted back to an even older Apple ID from before you owned it, it appears it wasn't completely unlocked by the previous owner. Erasing the iPad would trigger the Activation Lock even if you had been using the iPad.

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Answer 2

Eric Root

Level 10

684,213 points

Dec 23, 2020 11:45 AM in response to Matts26e

If the previous owner didn't properly prepare the iPad for sale, it probably reverted back to their Apple ID. If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support.

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Answer 3

Matts26e Author

Level 1

8 points

Dec 23, 2020 1:14 PM in response to Eric Root

The previous own did unlock it. My child and I used the iPad great for 6 months.

Its a activation lock error. I erased it to give away for Christmas. But my child’s Apple ID and my Apple ID will not unlock it.

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Activation lock is not working properly!!!

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