Low volume on Studio3 Wireless Beats

Have Studio3 Wireless hooked via Bluetooth to (NEW) Samsung TV.

Volume quite low. No where near the same volume as when listening to Pandora, SeriusXM etc on IPhone 10x.

Any suggestions?

iPhone XS, iOS 14

Posted on Dec 23, 2020 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2020 3:03 PM

Hello WildBill1949,


Welcome to Apple Support Communities. We'll be happy to share some steps to troubleshoot the low volume issue when using your Studio 3 Wireless Beats with your new Samsung TV. We suggest testing the volume after each of these steps:


  1. First, Reset your Beats on-ear or over-ear headphones
  2. Then check for a firmware update for your Samsung TV which may impact the headphone or sound experience. As noted in our Sound troubleshooting – Beats headphones and earphones, under "Compatibility issues - Remember to install the latest software updates on your device."
  3. Test the sound with ANC (Active Noise Cancellation) turned off. This feature is on by default. Follow this link to learn more About Beats noise cancellation and noise isolation


We trust these tips help you enjoy your new TV while using your Beats.


All the best!



1 reply
Question marked as Top-ranking reply

Dec 25, 2020 3:03 PM in response to WildBill1949

Hello WildBill1949,


Welcome to Apple Support Communities. We'll be happy to share some steps to troubleshoot the low volume issue when using your Studio 3 Wireless Beats with your new Samsung TV. We suggest testing the volume after each of these steps:


  1. First, Reset your Beats on-ear or over-ear headphones
  2. Then check for a firmware update for your Samsung TV which may impact the headphone or sound experience. As noted in our Sound troubleshooting – Beats headphones and earphones, under "Compatibility issues - Remember to install the latest software updates on your device."
  3. Test the sound with ANC (Active Noise Cancellation) turned off. This feature is on by default. Follow this link to learn more About Beats noise cancellation and noise isolation


We trust these tips help you enjoy your new TV while using your Beats.


All the best!



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Low volume on Studio3 Wireless Beats

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