Cannot delete gmail messages in mail app iOS 14.3

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Cannot delete gmail messages in mail app iOS 14.3

I cannot delete messages in my gmail account mailbox using the native mail app on iPhone. My only choice is archive (which I do not want to do, I want to delete emails).

Older instructions https://discussions.apple.com/thread/250734782?answerId=250734782021#250734782021say to go Settings > Passwords & Accounts > Gmail > tap on your account at the top > Advanced > etc. But there is no 'Passwords & Accounts'. There is only Passwords and no Accounts section. Where is the setting now? (Using iOS 14.3)

iPhone 8 Plus

Posted on Dec 23, 2020 3:41 PM

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DedraPerson Author

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Dec 23, 2020 4:00 PM in response to DedraPerson

Ugh I figured it out. Posting in case it helps someone else. The help article at Delete and recover emails in Mail on iPhone - Apple Support is close but step 2 is missing a piece/not quite right. What is says as of this writing:

Go to Settings > Mail, then tap Accounts.
Tap your email account, tap Mail (below Advanced), then tap Advanced.
In the Advanced settings, change the destination mailbox for discarded emails to Archive Mailbox.

What step 2 should say (for this case):

Tap your gmail account, then tap your Account email, then tap Advanced.

Note that that the Account row with your email address listed has a subtle grey > at the end of it, hence clickable. This hidden menu previously wasn't apparent to me.

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Cannot delete gmail messages in mail app iOS 14.3

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