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Deduction of unknown amounts

Hello

I have received two letters from the bank to withdraw unknown amounts from iTunes, knowing that I do not use my bank account in iTunes


The first message

Purchases for an amount 449.99 riyals on the date of 12-17-2020


The second message

Purchases for an amount 129.99 riyals on the date 12-23-2020


I would like to know why these amounts were withdrawn and from which account (Apple ID)


thank you

iPhone 11 Pro Max, 14

Posted on Dec 24, 2020 1:44 AM

Reply
Question marked as Best reply

Posted on Dec 24, 2020 5:53 AM

Hello Saud,


First determine if those are real charges on your account, or just phishing messages trying to scare you.


If they are real charges on your account, follow the steps in here:

https://support.apple.com/en-us/HT201382


If it was only an email or message, see this:

http://www.apple.com/legal/more-resources/phishing/

1 reply

Deduction of unknown amounts

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