5Godzilla5 Author

Level 1

4 points

Phone got stolen very sensitive material needs to be remot erases

Need help to erase iPhone remotely

iPhone 11 Pro

Posted on Dec 24, 2020 4:39 AM

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ProustGiulio

Level 10

209,568 points

Posted on Dec 24, 2020 4:42 AM

These are the only instructions in such a situation:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Regards

Giulio

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Stolen phone - If I erased remotely (but the device was not on wifi so erase was pending) then untrusted the device, will it still erase? My iPhone was stolen today. I had a 4-digit passcode on it. I used FindMy to track the device and the location was offline, which to me meant it's in airplane mode or off. I followed the apple instructions on what to do here and I erased the phone remotely (it said it would do it the next time the phone connected to wifi) and then I removed the device from my list of trusted devices. I'm now wondering if removing it from my trusted devices was a mistake -- will the remote erase still go through when the phone next connects to wifi, or is that now no longer going to happen because I removed the device from my list of trusted devices? Can I somehow tell Apple to still erase it? I also had the Files app on my phone. Is there a way for me to block access to that if the thief guesses my passcode and tries to use data to get the information? Freaking out :/
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Top-ranking reply

ProustGiulio

Level 10

209,568 points

Dec 24, 2020 4:42 AM in response to 5Godzilla5

These are the only instructions in such a situation:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Regards

Giulio

Dec 24, 2020 4:41 AM in response to 5Godzilla5

Did you set up Find My on it?

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Phone got stolen very sensitive material needs to be remot erases

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Phone got stolen very sensitive material needs to be remot erases

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