Arcade Game Issue

The Apple Arcade game "Patterned" stopped opening on my iMac Pro, running Big Sur. It had previously worked and other Apple Arcade games are working. Now it opens only to a full screen black screen. The menu bar is there but pretty much only allows me to go from full screen to windowed and allows me to quit. Any Ideas? Thanks

Mac Pro

Posted on Dec 24, 2020 11:45 AM

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3 replies

Dec 26, 2020 4:30 PM in response to Pharmz

Hello Pharmz,


We would like to see how we can help you with your Apple Arcade. Simply using safe mode may resolve this issue. What we need to do is see if the problem persists during safe mode. Here are the steps we’ll need to take to do so: How to use safe mode on your Mac



After the device boots into safe mode, try to reproduce the problem. Knowing whether or not the problem persists in safe mode will provide valuable insight as to how deep the problem may be rooted.


If safe mode does not work, or the restart after a successful boot into safe mode does not work, try these steps next: If you can’t open an app on Mac


Cheers!

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Arcade Game Issue

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