Marking your own post as Solved may prevent others from trying to help because they think you have fixed your problem.
See the Apple Support article(s) below.
If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
iTunes Support – world wide
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
You can't change the password because you don't know the password?
For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option if necessary.
Apple ID - Manage
Apple ID – Forgot Password