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How to verify phone number on new iPhone?

We just transferred all information from my daughters phone to her new 11. She isn’t getting messages or calls on her new phone. It keeps saying her number is verifying? What do we do?

iPhone 11

Posted on Dec 25, 2020 7:36 AM

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1 reply

Dec 27, 2020 8:48 AM in response to JessSpell

Hello JessSpell,


We see that your daughter isn't receiving calls or texts. The below articles may provide some assistance:


If you can't make or receive calls on your iPhone - Apple Support

If you get an error when try to activate iMessage or FaceTime - Apple Support


Given that this is a new activation, we do recommend checking with your cellular carrier to ensure that the new iPhone is registered to the account as opposed to the old.


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How to verify phone number on new iPhone?

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