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Unexpected error getting club cert

What does this mean??

iPad, iOS 10

Posted on Dec 25, 2020 8:44 AM

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Posted on Dec 25, 2020 12:46 PM

I would suggest using the Contact Support link at the top of the page here to speak with Apple Support. Also, there seems to be an iCloud issue right now according to Apple's System status, Apple - Support - System Status which could be causing the issue.

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Dec 25, 2020 12:46 PM in response to Kziskie

I would suggest using the Contact Support link at the top of the page here to speak with Apple Support. Also, there seems to be an iCloud issue right now according to Apple's System status, Apple - Support - System Status which could be causing the issue.

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Dec 25, 2020 1:15 PM in response to TN1608

I spoke to someone at support and they said to force restart the phone in about half hour and try again... they are updating systems right now and it is causing this issue. If that doesn’t work.., I’m supposed to call back with a case number

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Dec 25, 2020 3:50 PM in response to s.martin

I waited about an hour and a

half... did a hard reset, and it finally worked! Im sure with how many people are setting up new accounts, new devices, etc... the servers are way overloaded! Keep trying all... there is a light at the end of the tunnel!

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Dec 26, 2020 5:56 AM in response to Supermad4it2

It finally worked for us last night after bouncing between an iPad and Apple Watch in some sort of passcode verification loop.


My only advice is to get your other device working with your Apple ID first, wait about an hour (for systems to catch up), then keep trying on the Apple Watch until it works.


We were led to believe our device passcode was wrong which put us in this encrypted data loop.


Such a terrible experience and error message! It seems if the server can’t be reached by the Watch, you get a device passcode verification failed error, which is not true.


Hope this helps, good luck!

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Unexpected error getting club cert

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