Unexpected error getting club cert

What does this mean??

iPad, iOS 10

Posted on Dec 25, 2020 8:44 AM

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Question marked as Top-ranking reply

Posted on Dec 25, 2020 1:15 PM

I spoke to someone at support and they said to force restart the phone in about half hour and try again... they are updating systems right now and it is causing this issue. If that doesn’t work.., I’m supposed to call back with a case number

14 replies

Dec 26, 2020 5:56 AM in response to Supermad4it2

It finally worked for us last night after bouncing between an iPad and Apple Watch in some sort of passcode verification loop.


My only advice is to get your other device working with your Apple ID first, wait about an hour (for systems to catch up), then keep trying on the Apple Watch until it works.


We were led to believe our device passcode was wrong which put us in this encrypted data loop.


Such a terrible experience and error message! It seems if the server can’t be reached by the Watch, you get a device passcode verification failed error, which is not true.


Hope this helps, good luck!

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Unexpected error getting club cert

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