Beatsx won’t turn on or connect?
I just opened my Beatsx, never used before. Charged fully (light turns white). Won’t turn on. Won’t connect to iPhone. Help??
I just opened my Beatsx, never used before. Charged fully (light turns white). Won’t turn on. Won’t connect to iPhone. Help??
Hello mairilos,
Welcome to Apple Support Communities!
We understand that your BeatsX won't turn on or connect to your iPhone. We're happy to help!
Let's try resetting the BeatsX.
Also, you can try updating the firmware for your BeatsX.
Update the firmware of your Beats product
If you're still having issues we recommend contacting Apple Support directly.
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello mairilos,
Welcome to Apple Support Communities!
We understand that your BeatsX won't turn on or connect to your iPhone. We're happy to help!
Let's try resetting the BeatsX.
Also, you can try updating the firmware for your BeatsX.
Update the firmware of your Beats product
If you're still having issues we recommend contacting Apple Support directly.
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello mairilos,
At this point, we recommend contacting Apple Support for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
I appreciate the help - they won't turn on so I can't pair them. So I can't update the firmware. Looks like they need a return or specialized support.
Beatsx won’t turn on or connect?