You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

atuccio Author

Level 1

4 points

Apple Pencil Refund for wrong purchase

Purchased a apple pencil 1st gen for my daughter for Christmas. Nowe we realize it wont work with the iPad air we have. Can we still get a refund?

Posted on Dec 25, 2020 10:31 AM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Dec 25, 2020 11:00 AM

If you purchased directly from Apple see the information in https://www.apple.com/shop/help/returns_refund including the following:

Holiday Returns Policy

Items purchased at the Apple Online Store that are received between 10 November and 25 December 2020 may be returned up to 8 January 2021. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after 25 December 2020 are subject to the Standard Returns Policy.

If you purchased from an Authorized Reseller, check with them for their return policy.

View in context

Apple Pencil Refund for wrong purchase

Similar questions