how to request a refund on accidental purchase on the App Store

I think I purchased the Microsoft on the apple App Store accidentally.

I have Microsoft account from my military unit.When I click the download, it automatically asked me to authorize with finger print authorization. I followed the instruction and realized I probably paid for it. How to get refund? Thanks.





MacBook

Posted on Dec 25, 2020 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2020 4:12 PM

Microsoft apps are free to download in the App Store. Once downloaded and installed, you can either sign in to a pre-existing Microsoft 365 account (or possibly something similar for a military unit) or you can buy a subscription in the app. If you didn't buy a subscription after downloading, you should be OK.

If you are billed, see the following: See or cancel your subscriptions - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 25, 2020 4:12 PM in response to jiang750

Microsoft apps are free to download in the App Store. Once downloaded and installed, you can either sign in to a pre-existing Microsoft 365 account (or possibly something similar for a military unit) or you can buy a subscription in the app. If you didn't buy a subscription after downloading, you should be OK.

If you are billed, see the following: See or cancel your subscriptions - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to request a refund on accidental purchase on the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.