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sarahreda9 Author

Level 1

4 points

black screen

my iphone xr is not working

black screen only

iPhone XR

Posted on Dec 25, 2020 2:18 PM

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Level 9

51,959 points

Posted on Dec 25, 2020 2:32 PM

see if a force restart helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

also make sure to plug in and let it sit for a bit in case the battery is dead. Maybe try another cable/charger as well.

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Top-ranking reply

Level 9

51,959 points

Dec 25, 2020 2:32 PM in response to sarahreda9

see if a force restart helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

also make sure to plug in and let it sit for a bit in case the battery is dead. Maybe try another cable/charger as well.

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