iPad crashed

My screen on my iPad Pro suddenly went black with a very faint buffer showing in the middle. I can’t turn it off at all. It’s 3 years old. Help!

iPad Pro, iPadOS 14

Posted on Dec 25, 2020 4:35 PM

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1 reply

Dec 25, 2020 4:39 PM in response to BeckyUh

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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iPad crashed

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