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Brepko Author

Level 1

4 points

Black screen

IPad 6 suddenly got colored horizontal lines then black screen of death, not damaged in any way. I tried rebooting, charging, and still nothing.

iPad (6th gen) WiFi

Posted on Jul 8, 2021 9:23 AM

Top-ranking reply

ProustGiulio

Level 10

208,620 points

Posted on Jul 8, 2021 9:31 AM

See if it is a temporary glitch by performing a "forced" restart:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

If the issue persists, it might be a screen problem. Contact Apple Support, using this link:--> Get Support, or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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Black screen

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