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xiarah Author

Level 1

4 points

I redeemed my gift card but I can’t make purchases

how-can I make a purchase on the App Store using a redeemed gift card.

The balance is there but when I go to purchase it requests my credit card info.

iPad, iPadOS 14

Posted on Dec 25, 2020 5:38 PM

Top-ranking reply

Dah•veed

Level 9

65,461 points

Posted on Dec 25, 2020 9:27 PM

Then it is likely one of two things. You can't pay for in-app purchases with account credit or the total is more than the credit after the local sales taxes are added in the final steps of the sale.

For further info, contact Apple directly

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https://getsupport.apple.com/

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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I redeemed my gift card but I can’t make purchases

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